How do I receive my invoices?

How do I receive my invoices?

At Chapps, we invoice exclusively electronically. Invoices are submitted in both PDF document and UBL format* and are sent by e-mail. This is easy for you as a customer and is also environmentally friendly.

At Chapps, you can pay for your subscription in 2 ways:

• "Self service" via online purchase in the software itself. After each recurring payment or purchase, you will receive an official invoice for your records within 5 working days.

• Or you have taken out a subscription via an offer. In that case, you will receive an invoice by e-mail monthly, quarterly or annually (depending on what has been agreed). You can pay this invoice either online or by bank transfer.

By default, invoices are sent to the general e-mail address of your organisation. Please contact our sales office if you wish to receive invoices to a specific e-mail address (e.g. that of your accounting department).

*UBL only if you have a valid VAT number